We are glad to hear that you had an enjoyable stay with us. We also got our room finally at 4 o clock pm (we arrived at 9 in the morning- promised to get a room by 2 pm) after several issues and changes and stayed without our luggage the entire day. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. See more questions & answers about this hotel from the Tripadvisor community. From the moment of our arrival to the moment we left the service at the hotel was impeccable. We look forward welcoming you back very soon. We really did not know much about the specialty of Hasu, so we asked Mr. Adesh himself to surprise us with the best dishes. They would see me caring my little one and run to give me a hand with my luggage or bring her. Mr. Adesh and there was another gentleman (i guess he was one of the cook ), the took care that we are feeling at ease. Sincerely, Jean-Marc Ma-Poon. The place is so cosy, peaceful and it was exactly the place where i wanted to be for my birthday. I could be misspelling her name, but I recall Channone ? 7.7 Good beach. We stayed in a family suite which was beautiful and well proportioned to give us all plenty of space. Coastal Road, Belle Mare, Mauritius 41601, The excellent service and warm welcome received at Hasu Restaurant. The place is so cosy, peaceful and it was exactly the place where i wanted to be for my birthday. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. The whole team looks forward to the soonest opportunity of welcoming you back. When we arrived they tried to tell us that it was the agencys fault and we should deal with it. Please rest assured that we have taken your constructive feedback on board and will ensure that all our guests will only get the very best in all aspects of their stay. I do not know from where to start we were travelling with 2 toddlers, 1.5y old and 3.5y old, staying at a villa on the beach for a week. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Thank you for your excellent feedback, which I will be delighted to share with my team. Tamarina Golf, Spa and Beach Club boasts 119 luxury villas, an 18-hole par 72 challenging Championship golf course designed by Rodney Wright, a . A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. . Variety of restaurants and quality and selection of food exceeds expactions. Its 255 rooms are harmoniously arranged in three semi-circles with wonderful views over the crystal-clear waters of the lagoon, the coral reef and the Indian Ocean beyond. I don't want excuses and apologies from several people- just someone who is taking care of an issue in an efficient and guest centered way and taking complaints and concerns seriously. We recommend calling ahead to confirm details. I am glad that you have had an enjoyable stay and that the resort facilities and services offered were to your convenience. A simple order of 2 iced Americanos and one green tea took 20 minutes and in the end we had 5 versions of Coffee (milk, sweet, iced tea) on the table and at last what we ordered after explaining the order to a restaurant manager. A SPACIOUS BEACHSIDE RESORT IN MAURITIUS Located North-west on the coast of Mauritius, Victoria Beachcomber Resort & Spa is conveniently situated between the tourist hub of Grand Baie and Port Louis, the capital city. We are delighted to be made aware that the team, the location, the facilities and the layout contributed at large to the success of your holiday. Warmest regards, Christian Jaquier, We have just returned from a planned 10 night stay (extended to 12) at Long Beach. Dear Lawrence, Thank you for staying at the Long Beach Golf & Spa Resort and for sharing your experience on Tripadvisor. Again taking the stress out of a difficult situation. Dear Guest, It fills me with great pride to learn of your great experience here at Long Beach Mauritius. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. Shannon, from the Spa team, will be pleased to hear that she offered an exceptional treatment, and will surely be recognized. Thank you for staying and celebrating your honeymoon with us here, in Mauritius. It is our pleasure to hear that your kids had an amazing time with our Kids club team, who are giving their best, genuinely to deliver a unique experience. With sincere regards, Jean-Marc Ma-Poon, We travelled as a party of ten to Long Beach for my Daughters wedding. I wished that she was living closer to where I am but we will surely be back. There are more places to choose from in the, Frequently Asked Questions about Long Beach Mauritius. I did watch them in action for a couple of events and this seemed to be the case for all events they organise, well done to both of you fabulous ladies. Fantastic, Dear Guests, Many thanks for sharing your fantastic review concerning your most recent holidays through Trip Advisor. We are a family with 3 children ages 8, 6 and 18 months. His customer service is excellent and his kindness is beyond expected. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Warmest regards, Christian Jaquier, We have just returned from a planned 10 night stay (extended to 12) at Long Beach. beach is very nice. Also i want to say some especially and limitless greeding to the really nice Team at the Pool Bar. Yes, dry cleaning and laundry service are offered to guests. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Warm regards, Christian Jaquier. Hotel services was great. No fresh juices (they can't make fresh orange juice, really?) Our "Come Alive collection" offers a range of experiences to radiate the magic of Mauritius. Long Beach is set on a lovely, one kilometre long blonde beach lined with 750 sun loungers. He made sure that we enjoy the hotel at the maximum and we certainly did. Taxes and fees that are shown are estimates only. Our kids spent a bit of time at the kindergarden and we were able to feel how much care and attention these ladies were giving to the children. Sincerely, Jean-Marc Ma-Poon. This was our most awfully and best Holidays we ever had. We are glad to hear that you discovered the water activities with enthusiasm. I am glad that you have had an enjoyable stay, and that the resort facilities and services offered were to your convenience. His customer service is excellent and his kindness is beyond expected. So, so grateful. The first 2 coffee tabs are for free, then you have to pay (where else on the globe in a five star?). I was having a few massages and facial rituals, all very relaxing and refreshing. Facilities were quite good but some in need of TLC. Real stays. We were just beyond tired but it seemed like "the right hand didn't know what the left was doing" (and some simply dont care because I asked for the manager and nobody took care of that) and excuse were made. Thank you for your enthusiasm towards our resort and service. Sincerely, Jean-Marc Ma-Poon, Adults Only and Adult Friendly Resorts Mauritius, Hotels near Aquacity Belle Mare Watersports. They have a great formula to cater for, Dear Francois, Many thanks for sharing your fantastic review concerning your recent stay at Longbeach Mauritius through Trip Advisor. All the best wishes for them. Our team checks each review posted on the site disputed by our community as not meeting our. The room we were promised in the end had maintenance issues out of a sudden and we had to move to another one. - See 5,782 traveller reviews, 7,055 candid photos, and great deals for Long Beach Mauritius at Tripadvisor. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. . I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. The first 2 coffee tabs are for free, then you have to pay (where else on the globe in a five star?). Also the room does not look like in the pictures. Nearby attractions include Belle Mare Beach (1.7 miles), March de Flacq (3.2 miles), and Sagar Shiv Mandir (1.7 miles). Solana Beach. When we arrived they tried to tell us that it was the agencys fault and we should deal with it. Once, the lady teaching water gymnastics saw me having my child in my arms and bringing a drink and went out of the pool to help me! We stayed in a Junior Suite with beach access for 10 days. Yes, guests often enjoy the ocean view available here. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Sincerely yours, Christian Jaquier, First of all- the staff is very friendly and some are excellent. No fresh juices (they can't make fresh orange juice, really?) I guess it was reserved for someone else. Looking forward to welcome you in a nearest future at Long Beach Mauritius. What are some restaurants close to Long Beach Mauritius? Special thanks to Vinesh at the beach bar who helped my daughter when she was temporarily separated from us. I do not know from where to start we were travelling with 2 toddlers, 1.5y old and 3.5y old, staying at a villa on the beach for a week. The hotel itself is beautiful in a spectacular setting. There are more places to choose from in the, Frequently Asked Questions about Long Beach Mauritius. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. We recommend calling ahead to confirm details. The personnel welcomed us so well, specially Mr. Adesh who was i guess the one in charged. The swimming pools, the morning yoga, the entertainment, spa, restaurants, kindergarden they are all really much beyond expectations. We look forward welcoming you back very soon. We will stay here until next week, but will not come back if things do not change. I guess it was reserved for someone else. Does Long Beach Mauritius offer any business services? The Long Beach Hotel had various activities and honeymoon privileges. Review collected in partnership with this hotel. What are some of the property amenities at Long Beach Mauritius? I could be misspelling her name, but I recall Channone ? We do hope that aside these unusual shortcomings, you have had an enjoyable stay and that we would have the opportunity to welcome you back very soon for a unique experience. This place is truly amazing. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Constance Belle Mare Plage: Magical Mauritius - See 6,966 traveler reviews, 8,637 candid photos, and great deals for Constance Belle Mare Plage at Tripadvisor. Prices are the average nightly price provided by our partners and may not include all taxes and fees. There are plenty of toys, activities, anything that you can think about. I am so glad to note that you did appreciate the overall services and facilities offered to you and the recognition of all our exceptional team members. It's the best experience ever and for sure will visit again. Warm regards, Christian Jaquier. (The light doesnt work in some of the lamps in the new room, there is only one bathrobe for 2 guests). (The light doesnt work in some of the lamps in the new room, there is only one bathrobe for 2 guests). Conclude your experience by . All the best wishes for them. Nearby attractions include Belle Mare Beach (2.8 km), March de Flacq (5.0 km), and Sagar Shiv Mandir (2.7 km). The only recommendations I would have to the hotel management is that the staff often looked "under the water" and still would smile and take care. You will love it as we did! All the best wishes for them. We are a family of frequent travellers and I can assure you that the food is beyond any expectations. Special thanks to Oliver and his team at the beach bar! Wish I could give it a 10* rating! But several are just not trained. This would normally have a cost attached but the hotel asked the driver not to take our money and they would sort it out. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Its 255 rooms are harmoniously arranged in three semi-circles with wonderful views over the crystal-clear waters of the lagoon, the coral reef and the Indian Ocean beyond. We regret to hear that our rooms condition did not match your expectations and wish to express our sincere apologies. I cannot understand how some can down rate this hotel, I stayed there for business, however enjoyed the facilities after business hours. Again the staff is very nice and sweet, but this is not the service you pay for at a five star. Your feedback is a great source of motivation for us as we try to achieve even higher standards of service and care. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. The resort itself is beautiful. But take. Whether you desire to discover the mysterious underwater world and its vibrant marine life, experience the water from a boat, or make the most of the shallow lagoons . There are plenty of toys, activities, anything that you can think about. Own or manage this property? It was really a pleasure to meet this Hotel in the Holiday over Easter. It took five times to get a simple black iced coffee, my napkin was dirty, there is only one kind of cheese..it is simply not a five star breakfast. We were welcomed warmly and were greeted with smiles and genuine conversation by all members of staff all week, from gardeners to management. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. It is a very well thought hotel, architecture and facilities wise, offers a great choice of restaurants and overall activities, the food is Excellent, both choice and quality wise, the team always there to make sure that everything meets your needs and very good presence of management, who are much around to ensure that all is going well. But the final random act of kindness was as we were leaving, our transfer to the airport didnt turn up so the hotel swiftly arranged one of their cars. We regret to hear that our rooms condition did not match your expectations and wish to express our sincere apologies. beach is very nice. Anahita Golf course one of the best. May be you can release some pressure from them :), Dear Evelina G, Thank you for choosing the Long Beach Mauritius for your family trip and for sparing some time to share your experience about your recent stay at our property. Thank you for your enthusiasm towards our resort and service. Claim your listing for free to respond to reviews, update your profile and much more. These above mentioned concerns were raised to the Management for actions to be taken. They bring you tea but no cups, etc. Conveniently located restaurants include Table d'hte Chez Mamie Sophie, Hasu, and Sunshine Fusion. A manager for example. Yes, guests often enjoy the ocean view available here. Do not miss also to treat yourself well at the Spa. Which popular attractions are close to Long Beach Mauritius? Thank you for staying with us and celebrating your birthday at our resort. I work in tourism and I would have at least offered a compensation for that day and I wouldn't have sent someone ahead who couldn't do anything about the process anyways beside apologising. Kindness, being our moto, will remain our top priority to make you experience the beauty of Mauritius. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. Fantastic food and very friendly staff. Is parking available at Long Beach Mauritius? A simple order of 2 iced Americanos and one green tea took 20 minutes and in the end we had 5 versions of Coffee (milk, sweet, iced tea) on the table and at last what we ordered after explaining the order to a restaurant manager.
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