Kosher meals are prepared off the ship in a kosher kitchen, frozen and brought to the table sealed in their original containers. Cooking facilities onboard are not considered kosher. The amount of Onboard Credit you'll recieve is based on your stateroom selection. Any and all charges on our account, including hotel service charges, were reduced by any OBCs that are posted on our account. Led by a team of world-class celebrity chefs, go on a culinary journey on any of our ships. Holland America Line highly recommends that all guests carry a passport that is valid for at least six months beyond the completion date of your travel. Book your next Holland America cruise and get up to $150 onboard credit per stateroom. In order to accommodate our guests, wheelchairs are reserved exclusively for embarkation and disembarkation assistance in the pier facility and in emergency situations. Hotel to ship transfer details will be available in your Hotel Welcome Letter provided upon check-in at your hotel. Started June 21, 2021, By Scooters left in these areas could restrict people needing to travel through these areas in an emergency, particularly other guests using mobility aids, since they would have no wayof getting by a scooter left in a hallway. If you have not already purchased your City Stays & Pre/Post Overland Packages, Holland America Line can assist you. . With this in mind, the following emergency phone numbers are available for your use: 1-800-628-4771. Tweens Program (ages 7 12): Tweens ages 7 - 12 years old have a sign in and out policy. Last month they applied our OBC (all of it was from HAL directly) to our daily hotel service charge. Do Not Sell or Share My Personal Information. The OBC is like an initial deposit. Youth Staff cannot assist in the washroom in any way. So forthis 7 day cruise I booked 2 excursions so far and still have OBC leftover to decide on board. Started June 21, 2021, By Teens Program (ages 13 17): There are no registration or sign in/out procedures for teen programming. (BBC World News, ESPN, Fox News and MSNBC are available, subject to satellite transmission.). Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. The point that I was making is that had she not had an AE, they probably wouldn't be able to hold it on a regular card because she had just paid for the cruise and airfare for all seven of us and a (typical/average) regular credit card may not have had that high of a limit. I travel for both business and pleasure, and hotels and rental car companies have signs on their counters explaining the holds, and the implications of the holds for debit cards. At some point in your travels you may experience an emergency. Baggage Insurance: Although we try to handle your bags carefully while they are in our possession, please be aware that Holland America Line cannot guarantee there will be no loss of, or damage to, your baggage or belongings. One poster's comment about American Express made me think of this: My mother-in-law booked our cruise through Expedia.com and they did not even tell her about this deposit! Cruise lines are no different. Guests who have not completed the required check-in prior to departure time are subject to denied boarding. Download the app before your cruise, log in, and immediately start using Navigator. Please see the following important information about your luggage tags. In most cases this is paid by each guest upon check-in and may have to be paid in the local currency. the vessel leaves. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, C858B0A9-6769-424D-B129-59363EDAC023.jpeg, B5073042-BF8A-4EEC-BD19-0938D8732763.jpeg. Time Of Your Life Cruise Offer | Free Balcony Upgrades | Holland In order to Travel Well, international travelers should contact their physicians, local health departments, or a travel medicine clinic at least six to eight weeks before departure to receive current health information on the countries they plan to visit, to obtain vaccinations and preventative medications as indicated, and to address any other special needs. We actually forfeited money on one cruise because we were comped tips, internet and a drink package. By taking the handling of your luggage out of the equation you will proceed much quicker through the check-in process and save a considerable amount of time. You may be required to present additional or different travel documents when entering foreign countries, including some countries in the Western Hemisphere. You are welcome, however, to bring your own oxygen and/or oxygen equipment from your home. The more efficient we can be with our water use, the less wastewater is generated, treated and discharged when were done using it saving energy and limiting discharges. Hours are from 6:00am until 9:00pm. If you choose, you may settle your account on board with cash, and some folks also choose to use a debit card. For ships without Tamarind, guests will receive three nights: two nights at Pinnacle Grill and one night at Canaletto. There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on. The EDL drivers license, or non-driver photo identification, is offered in the U.S. states of Michigan, New York, Vermont and Washington and in the Canadian provinces of British Columbia, Manitoba, Ontario and Quebec, to applicants that can prove identity and citizenship. I think putting a hold on your credit card for 60 dollars a day for children under 10 seems a little bit excessive. Travelers diarrhea (TD) isthe most common illness to affect travelers. Generally, one liter of alcohol per person may be entered into the U.S. duty-free by travelers who are 21 or older, although travelers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. I still think it is too much, though. 150th Anniversary Celebration | 2023 Cruise Deals | Holland America Line. You do not need to include any suffixes on your airline ticket. Due to the limited medical facilities on board, we will not accept reservations for infants 6 months or younger for non- Transocean sailings, 12 months or younger for Transocean sailings at time cruise commences or women who will be 24 or more weeks pregnant at the time their cruise with Holland America Line concludes. Holland America Line recommends that each guest keep all personal identification, electronic airline tickets, customs forms, medications and other important items along with the clothes and shoes he or she intends to wear the last day. I didnt know how we would spend the OBC I had. Capacity is limited for many activities, so book early using your Onboard Credit. By Hope all HAL ships will soon have this. The final amount billed may take up to 24-hours following disembarkation. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. The day you board, Holland America Line places an initial hold on your credit or debit card for $60 per person per cruise day ($30.00 per person per day for cruises longer than 25 days). In addition to watching the Safety Video, please read the Safety information located on the back of your stateroom/suite door. We are travelling with our daughter/son in law and two grand children 6 and 10 in two cabins (grandkids with the us of course). Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible. Then we hire the right people, make sure they receive ongoing training, conduct drills and exercises to practice that training, and perform regular audits and inspections of our operations. No-host mini-bars can be found in every stateroom onboard Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam and Zuiderdam and in the verandah stateroom category and higher for all other ships. I think a lot of the confusion results from passengers wanting to reserve the OBC for the gratuities. Whether you are interested in a cooking class with a local chef, a private car complete with driver and guide, or a chance to encounter wildlife up close, Holland America Line offers a shore excursion designed for you. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. When I got to the page where you paid, I was asked if I wanted to use OBC or a Charge Card. Soon as we could on board we had our list of excursions we wanted to do (with a 2nd choice) and all were available. HAL is neither responsible nor liable for any printing errors. Yes there is no charge until the cruise ends, but we usually budget what our expenses will be. Here are just a few of our environmental efforts: Environmental Management System: All of our ships are ISO 14001 certified by LRQA, North America. Please Note: Some airlines have restrictions concerning traveling with oxygen and oxygen containers. Allsuch requests should be made before sailing through your travel advisor. OK right? In todays era of heightened security, Holland America Line has implemented a no visitor policy. Please Note: You may choose either flexible/open dining or classic pre-set dining in the Dining Room, at the time of booking. Discussed here very regularly. Please Note: There is not an Automated Teller Machine (ATM) available on board. The Luggage Direct Service is the most relaxing and hassle free disembarkation Holland America Line offers. Items such as sodas, energy drinks or other non-alcoholic items are not allowed on board in any form. Electronic cigarettes are not permitted in staterooms or in other public areas of the ship other than designated smoking areas. in the bar, lounge or pool areas. This is only a "hold' and not a charge to your credit card. We regret any inconvenience this may cause. Reservations may be made on board by contacting the restaurant manager. Therefore, it may be in your best interest to planahead and pack some anti-diarrheal medication with your other medications. Environmental Officers: Stationed on board every ship to provide environmental training and oversee shipboard compliance with environmental requirements. Luggage Direct and Luggage Forward two different services offering a variety of services with the sole purpose of easing your travel! Luggage Direct: Luggage Direct offers you the opportunity to receive your airline boarding passes and check your luggage in to your flight while still onboard your Holland AmericaLine ship. You will have just 1 receipt showing up on your shipboard account. Scooters and other mobility equipment stored in hallways or elevator lobbies are a safety hazard and will be removed immediately. Medication: Your prescription medication should be kept close at hand in your purse or carry-on bag rather than in your checked baggage. After you complete the Online Check-In, your Express Docs including your Boarding Pass will be issued. Uh, I don't know if I'm supposed to disclose this, but a HAL rep told me today that if you book a ships tour in advance using a credit card that when you get on board, before the tour occurs, you can have the excursions desk reverse the credit card charge and put the charge on your onboard account. Other consumables of concern may include ice madefrom local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. (Required for kids and tweens ages 3 12). Shorts, pool and beachwear, distressed jeans and tank tops are not permitted in table service restaurants. To add a package, call 1-800-335-4685 or 1-916-843-4685 (A free call from AT&T wireless phone, including while onboard the ship). Distilled/purified water in factory-sealed containers (including plastic containers) for the reconstitution of infant formula is allowed in checked luggage for staterooms with infant bookings. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. 2. We're sorry, this promotion has ended. Any charge against your shipboard account except casino money will go against OBC, non-refundable first. Frequently Asked Cruise Questions - Know Before You Go ), and spa treatments. The letter from the childs parent must provide contact information and authorize the traveling adult to take the child on the specific cruise. If Your luggage is locked, the lock may be removed by security or, alternatively, the luggage will be held by security until you can be present for an inspection and any items in question further identified and/or surrendered. I'm not sure why this "issue" crops up every other week, and people go berserk. Shore Excursion credit is based on cruise duration and is per person, not per stateroom. (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) Package excludes purchases made in The Shops, from the mini-bar, or through 24-hour room service and beverages on Half Moon Cay. Therefore, you can shop with confidence knowing these merchants are committed to stand behind your purchases. If you enjoy indulging in onboard massages, pedicures, and facials, then youll love our Greenhouse Spa & Salon. Nurture your well-being with some well-deserved pampering at sea. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Each year between 20%50% of international travelers (an estimated 10 million people) develop diarrhea. Personal training and specialty classes such as yoga and Pilates are available for a nominal fee. *This number is for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. Our knowledgeable specialists will gladly answer all your questions and are dedicated to providing you with excellent service. Holland America Line has announced that its running a special offer for members of the United States military. These "checks" clear your account on a daily basis and are deducted from the initial balance in the order they are charged. I think we might use traveller's cheques to keep it simple(you know the old currency exchange thing for Canadians that sometimes happens even if you want to be charged using your US dollar card..). The crewmembers eligible to receive these funds work in various departments, many of whom rotate among different ships, throughout our fleet of ships. Heres how you can put Onboard Credit to good use: From fishing and wildlife encounters in Alaska to hot springs in Iceland and horseback riding in Half Moon Cay, youre sure to find the perfect excursion as you explore destinations and ports of call.
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