You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Show This includes those who receive Council Tax support. "In line with their requests, Thurrock and Slough will be able to raise council tax by an additional 5% above referendum principles applied to other councils, and Croydon will be able to raise an additional 10%.". Executive Mayor Jason Perry has so far done nothing to extend the opening hours of the councils contact centre phone lines. Unless hes on a promise and has to apply for payment of his wages via a website. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills, It means the typical household will pay just over 434 to. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills. You will need your council tax account reference number for the bill you want to pay, if you know it. The scheme was introduced very quickly, leaving councils little time to prepare. Weve phoned them up and they keep saying that there should have been a facility to give the bank details on the application form, there wasnt. If the cost of living crisis means you are struggling to make essential payments, you can also contact the money advice team at South West London Law Centres for free impartial advice by emailing debt@swllc.org, calling 020 8667 9252. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts. When to contact your local authority about Council Tax English Cymraeg Guidance on when you should contact your local authority (council) about your domestic property. Croydon is divided into 28 wards, electing 70 councillors. check their council tax and housing benefit accounts; report fly-tipping, dog fouling, graffiti and other environmental issues; and. Enter your: Fields marked with an asterisk ( *) must be completed: Penalty Charge Notice (PCN) Number: *. Revised, or reduced? The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. The magic wand that an elected Mayor was supposed to wave and put right all that is wrong with Croydon might take a little longer to cast its spell, judging by the on-going struggles of the cash-strapped councils officials to do their jobs whether running the contact centre, getting peoples rubbish collected or even handing out free money. The deadline for all payments to be made is August 31. One chap we spoke to earlier said that they might send out a cheque but he wasnt sure and was only interested in moving forward to his next call. 9 Some other shitty excuse Check your bank statement: has the council paid you your 150 Council Tax rebate yet? A Penalty Charge Number must be entered. Read about our approach to external linking. 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Dont worry we wont send you spam or share your email address with anyone. Pay your Council Tax - GOV.UK Home Housing and local services Council Tax Pay your Council Tax We've matched the postcode to London Borough of Croydon . The payment from the government is intended to defray rapidly rising fuel costs, and is a one-off refund, not a loan, and therefore does not need to be repaid. You misappropriated the funds for something else by accident Let us know if your circumstances change, including yourincome, where you live, who is living in your home and if someone has passed away. How to do a rebate of any kind by a method that will not cost too much administratively? Hide, Send feedback directly to the content team using our website feedback form. ", He said the increase in tax would amount to "around an extra 4.50 a week, or 63p a day, for the average property. Given the duality of approaches, the council is also having to issue a warning to residents to beware of scammers. The council will never call you and ask you to give them your bank details over the phone or by text. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. Prime Minister Rishi Sunak's Government must now respond to the petition raised by Inside Croydon that opposes the imposition of a 15per cent Council Tax increase without first holding a cross-borough referendum on the matter. You can find more details of this on the councils website at www.croydon.gov.uk/council-tax-energy-rebate. Based in Croydon and edited by Steven Downes. . Under current laws a council may only raise council tax by a maximum of 5% a year without a referendum. The council usually does all in its powers to avoid logging missed bin collections. Sometimes we may call or text you. We are committed to making our website . Of course it does not. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government. The council appears to be using the energy rebate as an excuse for a massive data-scraping exercise. or post a comment below. In the event of an emergency, the 020 8604 7124 hotline remains available. Croydons Green Party also indicated they wouldnt support the increase on social media by retweeting a link to a petition objecting to the 15% rise. : the councils website today. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA. If agreed the new scheme would start from April 2022. 2023 BBC. Of course nobody is asking what happens if you pay extra for energy via a PAYG meter and youre so poor you dont pay council tax, so you dont qualify for the energy rebate. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. The local authority sought the increase in the wake of issuing a section 114 notice last November due to a 130m hole in its budget, effectively declaring bankruptcy for the third time in the last two years. Fastest way to get help is online. Call us Lines are open Monday to Friday 9am to 4pm. Viridor burned it as excess plastic not for landfill. pic.twitter.com/5PFiLmGWCv. Where to find us. Follow BBC London on Facebook, Twitter and Instagram. When applying there was no facility to leave the bank details and Croydon Council Tax people dont have them as we dont pay Council Tax due to our circumstances. NEW Help improve this site by You can appeal against certain decisions, such as your liability, your Council Tax band, or your eligibility for an exemption or discount. Return to a calculation/claim you have saved. The council says it has been processing rebates for residents who pay by direct debit since the beginning of April, paying out over 7.3million. Hundreds of people descended on . He told LGC: Croydons Labour councillors will be voting against the proposed council tax increase. As a result, the main group of people who have been paid so far are those who already pay their Council Tax by Direct Debit because local authorities already have their bank details, so should be able to transfer the money directly into their account. The council can take action to. Births, deaths, marriages and citizenship, extend your payments over 12 months instead of the usual 10, be automatically entered into the Direct Debit prize draw to win your council tax being paid for ayear. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Try contact-the-council@croydon.gov.uk email address. Council Tax team, Croydon Council I contacted these bunch of crooks after they increased my council tax instalment payments per month when I had asked them to take direct payments over a greater number of months I just received an e-mail from these incompetent fools otherwise known as Croydon Council below. On the Grant Approval notice saying that it has been awarded it states 150 Energy Rebate Council Account Credit. The propaganda bunker at Fishers Folly broke off from its important work of reporting on Mayor Jason Perrys grand tour of Croydon on Monday to issue its latest missive, effectively an admission that the council has failed to work out a way to distribute the 150 energy rebates provided by the Tory government. Visit the government's website for more information about support for energy bills and the cost of living. CR12345678). Read about our approach to external linking. With increasing numbers of residents choosing to access services and conduct business with the council online, a change of opening hours for the Bernard Weatherill House customer contact centre is being introduced. Croydons opposition leader Stewart King (Lab) confirmed that the Labour group would not vote in favour of the increase at the budget meeting on 1 March. read the terms and conditions, and tick the agreement box; activate the account by clicking on the link contained in the email that will have been sent to them. We use some essential cookies to make this website work. I also tried to set up an account with grantapproval.uk. Hide, Send feedback directly to the content team using our website feedback form. Croydon London Borough Council is the local authority for the London Borough of Croydon in Greater London, England. Croydon Council sought permission to impose the rise without a referendum after declaring itself bankrupt for the second time in three years in November. We will continue to take Debit Debits until you tell us otherwise. Last week Jason Perry, executive mayor of Croydon (Con) said: I know this is going to be difficult for people in Croydon, particularly when they face other pressures but without the proposed increase, the council would need to make a further 20m of additional cuts this year, putting vital services to vulnerable residents at risk.. Payments of this emergency energy rebate were due to be made through households Council Tax accounts from April. Have you received your 150 Council Tax energy rebate yet? Aside from Croydon Council's mega 15% hike planned, London councils can increase bills by 10%. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. This service is in scheduled maintenance mode. Croydon's finances have been mismanaged by both main parties over a number of years, and it's not fair to ask residents to pay for a mess that is not of their making during a cost-of-living crisis. Digital self-sufficiency allows all staff to contribute to a local authoritys shared, EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG, We use cookies to personalize and improve your experience on our site. You could make it easier for the council to contact you by completing an application for an online account. Residents will need their property reference number located on the top right of their council tax bill, contact details, National Insurance number, bank account number and sort code. You can contact the Valuation Office Agency (VOA) using the Contact VOA tool if you have any enquiries about your Council Tax band or business rates valuation. Here, RONI MARSH, right, in our monthly advice column from South West London Law Centres, answers the most common questions she is asked about the scheme. Rebates not claimed by 31 August will have the rebate applied to their Council Tax accounts. This is because will have already had a 150 payment through the Household Support Fund. 1. This will update your details. Bernard Weatherill House 8 Mint Walk However, on the second presentation, opposition parties would need a two-thirds majority to make amendments. Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. Contact us. Councillor Mark Watson, cabinet member for communities, safety and justice. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme. If you choose to pay your council tax by Direct Debit you can have a choice of 4 dates to suit you. Anyone any ideas please? If your energy rebate was credited directly to your council tax account, your discretionary payment will also be paid in this way. Proud to be Croydon - diverse and ambitious. You do not need to complete an application for the discretionary rebate payment as these will be awarded automatically. giving feedback Please note that these messages may come from both the council and our form provider GrantApproval. I live on disability benefits and pay higher tariffs for energy and I am yet to receive a penny of any payouts from the government. 2) Enter your new and previous postcode. At conservative gathering, Trump is still the favourite. For example, card cash accounts, post office accounts and most savings accounts will not. Extra help for residents through new council tax support scheme. Croydon residents are reminded to be aware of council tax rebate scams. Please take part in our quick survey (it wont take you 10min, like the councils form!) any other taxes or HMRC services You can also get help with signing in and using HMRC online services, for example if you've lost your user ID, password or activation code. 6. In making this change to reflect reduced contact, weve been able to align our opening hours in Access Croydon and the call centre, making sure we have a more easily understood service for residents., By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term.
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