My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events. Tickets disappeared from my AXS account My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. When I tried the second time to just confirm I had not sent the tickets off somewhere, this lady says your not the person listed I said there are two of us one who has money and no email one who has a email my brother same last name of corse and we made sure that everything matched exactly just as stub hub told us to so she proceeded to hang up on me, and remember I was the most polite you can possibly be having been a customer service manager for Chrysler corporation for 33 years this is company so set in its ways of telling people to go eat there hat so much they cant even be nice for one second to help a customer you know do there job correctly. I am so sad and frustrated. Some issues cannot be easily resolved through online tutorials or self help. On android, goto "Settings" click AXS Tickets app. So not only did they not respond to voicemails/calls after not posting the time, but their staff didn't notify me where and when to go, despite my ticket saying VIP MEET AND GREET in 100 point font. I used my Facebook account, which needed a re-login, but thats fine. Front row or on the aisle? Still no success. I am very frustrated about my tickets! I tried to shared all three tickets through AXSTickets and neither party was able to revive them. DISCOVER GREAT EVENTSTheres so much to see. I fought the charge on my credit card, and they finally credited me back a full 9 months later. do not use AXSTickets to sell tickets. axs - Home - Facebook So I emailed their support team and I havent revived a response. Bakersfield City Ballet to perform 'Swan Lake' at Fox Theater We did finally access tickets, no thanks to AXS, but because the manager knew how to work around the system. Again, I understand everyone has a lot going on, but they are not handling this well and have been pushing me off since way before. 39,8 km. I queued 3hrs not being able to use my computer otherwise you are back to number 96, if you don't stay on the Live Chat page All that to be told that I wasn't in their system!? Official Tickets and Your Source for Live Entertainment | AXS.com So I had paid $181 including the $181 for the three tickets I bought the first time (the ones I did not want) When you are on the final page of this website they will ask you if you want something called ticket protection which is basically an insurance if something goes wrong your tickets are protected. I called the royal albert hall at last minute and they said they can reprint. Wondering if they took them off to change dates. There is no fee for transferring seats and you are allowed unlimited transfers. The websites attached to AXS app should just let people access their tickets from their emails (like they used to before this whole app craze) since AXSTickets has so many issues that you cant even get to them. I expect much more from AXS!!! I understand the whole situation is a mess but there must be a better way to handle it than to take the tickets off/not give access entirely imo. The absolute worst and most unprofessional app i have ever used. Peter Kay tickets - London 02 many dates !! Instead it shows AXS mobile ID and QR code for it. Thus, if anyone wants to buy a ticket - there is No reason they would want to buy my resale ticket when they can get a brand new ticket from AXS. Complete guide to troubleshoot AXS Tickets app on iOS and Android devices. No. What a waste. I purchased tickets and created an account using my Facebook. We aim to get tickets to you 5 days before your event - however sometimes we are waiting on the tickets to be delivered to us from the venues and this can lead to delays in getting them to you. Get started today. Im annoyed with this application and dont even care to resolve the issue.Im going to really miss the easy use of Flash Seats. 15 plus minutes I had a few performances to list so I went to do it. Checked my account and it's back in there. However in my app it still shows that I have two tickets. came back about a week later and had sold 3. well I got a deal about w8/w9 forms to fill out out but all I got was a continuation to spin when I tried them. I placed two orders for tickets at the same event. I will NEVER try to get tickets thru these frauds again. I had to get on my phone. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. I also purchase tickets insurance with no email confirmation!! I cannot view my tickets. This is my friend time buying through AXS for other people and Im not sure I would use them again. Twice this week my family has tried to transfer tickets from one AXS account to another. I had a handicapped family member who was seriously compromised during the wait time as well, due to heat and having to climb a total of 43 rows of steps to finally get to the correct seats instead of 22, which was almost to much for her to handle. You dont care about customers or their needs and it shows in all of your actions and words. Thanks!. I am concerned as the show is coming soon. Yes there is an option for reset the password, but whats the point when you are competing with other fans to get ticket, so obviously I lose the best seat as well as the regular seat. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. I have to go to a game this Saturday hoping that it will work by then. Don't know why it won't work. Adding tickets to Wallet is a must, and sending/revoking needs major help. I have the confirmation email from AXS so I know I'm using the right email. I purchased two tickets a couple weeks ago through a friends app but eventually made my own app so my friend could transfer the tickets too me instead. You CANNOT view your ticket on desktop or web mobile, and cant even sign in on desktop/web mobile. I go to at least 10 shows a year, not necessarily all through axs, but probably a fair split or slight majority. Plans can . I have no problem logging in to my axs.com account on my computer. With the AXS app, you can. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". What does face value mean? So my mom bought me tickets to the bandito tour to see twenty one pilots, my all time favorite band. This conclusion was arrived at by running over 191,013 AXS Tickets User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. There was some glitch on their end that prevented me from accessing my tickets, and there is no customer support number, Their online support is a joke - in response to each support ticket I filled out I got an email telling me to submit another support ticket. Vous tes en qute d'une auto neuve avec un budget limit de 100000 200000 ? I tried this for a couple days until I decided to email support. When I've bought tickets from AXS before they took a few days to show up in my events. 3 plus time I sent them them at least 6 of the performances not listed each time was told they were. Date of experience: March 02, 2023. I know to use PayPal goods and services since it has buyer protection. Press J to jump to the feed. Here are some helpful workarounds that should work whenever AXS Tickets app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. Info LER - Magazine d'actualit Can transfer over AXS app. I do have te pending charges too, how did you contact them? Thanks for the review and enjoy your event! I never write negative reviews but this is the worst app I have ever tried to use. Im just worried because on AXS website, it says tickets can be transferred an unlimited amount of times. HIGHLY dissapointed and will never use them again, AXS totally sucks this is the last time I will use this garbage app and customer service is more horrible please stay away. Same here! AWFUL!! I had bought three concert tickets this morning unbeknownst to me the website had charged me an additional three tickets including the ones I had already purchased the first time around. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I shall try that on Monday after the show. Press question mark to learn the rest of the keyboard shortcuts. Follow the AXS Tickets iOS app troubleshooting guide Here . I can log in to the website, but not the mobile app. On buying some items, every consumer can just put in a small quantity of money. My tickets just disappear from my Axs events, Yesterday they - reddit avoid getting your tickets via this app at all costs! All of this because we were linked to LAST YEARS tickets! I finally gave up on that. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. It never comes. Your real card info stays hidden. They didn't show up and disappear though so I don't know if this is this same issue. Official Tickets and Your Source for Live Entertainment | AXS.com They said he had 6 tickets ( I only had 5!) Tickets not showing up in app for event next day. In the meantime I contacted with them egain and they said that their "technical team" did not contact with them regarding my issue. AXS Ticketing is our ticketing platform with key features that will enhance the ticket purchasing experience. Thats why I download AXSTickets to help me to keep sign in. I am seriously unhappy that we missed over an hour of the event, especially when we arrived before the event began, just because an AXS employee linked tickets from the 2021 rodeo to the 2022 rodeo today. Just buy straight from the venue! Aix-en-Provence Saint-Maximin-la-Sainte-Baume - Mappy And why did I pay such exorbitant surcharge fees for THIS experience? I'm unable to not only log in to the app on my phone, but also on my computer. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. It's all a fan needs, all in one app. There is no error indicated but I am unable to complete purchase. Today, My 2 tickets has dissapear in My Events Section. I was on hold for over an hour and one of their representatives hung up on me so i emailed them and then called back immediately after and was on hold for yet another hour. We are waiting for GetHuman-robtixsa to fix the problem and share the solution with the rest of us customers. Seamless transaction, everything worked out perfectly and no issues getting in. Its super easy. Lets try again., - Unable to sign in after downloading the app. Ive seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. - AXS Help Centre What do I do if I have not received my tickets in the post? Apparently only 2 people actually made it to the meet and greet that day. I actually spent at least 4 days with chat waiting and timing out as cause it took 2 days to reach them weeks before the event to request orr tickets to eb present then 2 days before I still had not received the tickets so spent another 2 days tryiongt or each them. I have deleted the app from my iphone and re-downloaded it with the same result. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Really?!!!. I emailed the company to tell them of the problem so maybe they could try to fix it, but their response had nothing to do with the issue at hand. That was over a week ago and Im still waiting for my money. Le march auto neuf entre 100 000 euros et 200 000 euros : dcouvrez les modles possibles. Get the AXS app from App Store or on Google Play. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. I have exactly the same problem. So far, my experience has been seamless. It's all a fan needs, all in one app. They wont honor a refund, but the tickets will be good for whenever the show is postponed for. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Tix are for mobile, so not sure what to do. Thats not all! Why did the venue decide to use AXS Mobile ID? I recommend the creators of AXSTickets fix the facebook login issue and make sure users dont need to login each time they need to access their account in AXSTickets . If you have just bought your tickets and aren't seeing them in your account, hang tight! NOTHING. The concert is in less than 24 hours and their only resolution so far is you have digital tickets so you can use your card and an ID to enter the venueyeah right and have them refuse me at the door. Boooooo Axs. AXS Tickets AXS, LLC 3.7 star 15.7K reviews 1M+ Downloads Rated for 3+ info Install About this app arrow_forward Tap for tickets to see the artists and teams you love. - the US AXS on twitter are super responsive but unfortunately they have no access to help UK clients. 5. If they have a 2* rating, why did you sell through them? UPDATE: received a developer response that pretty much blamed me for their negligence. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Prendre un ticket (Page La Barque) 2,7 km. I requested a password and followed the instructions, but that didnt resolve the situation. Joel Osteen event couple years ago when I paid with my credit card and I bought 2 extra tickets for my son and his friend, but they could not attend. Exit outOf the window immediately. Nope.Looked on my bank statement sure enough I was charged $181 twice three tickets I did not intend to buy. I bought my boyfriend tickets to a concert in Sept, but after finding out we wont be able to make it we resold the tickets. What is a Pre-sale? In case you can't connect to the internet at the venue, we recommend downloading your tickets before you get there. Theres so much to see. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Expires: Dec 19, 2024. Yet I do not have my tickets or any co formation. I add tickets to my cart but when I go to check out it says my cart is empty. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). I ordered tickets online to a recent show. Copyright 2023 Apple Inc. All rights reserved. How do I get a pre-sale password? Job Application for IT Specialist (Field and Desktop) at AXS then to me it seems something is missing from the transaction. LTE/3G/2G (auto connect). I bought season tickets for houston livestock show and rodeo to resell. How to not get scammed with axs? : r/Concerts - reddit
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